Privacy Policy

1. Introduction

Valuvera ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website valuvera.com or use our trading services.

This policy applies to all services provided by Brokersure Ltd (FCA Reference: 501719) and GOin SAS (MiCA License: A2025-002).

2. Information We Collect

Personal Information

• Name, email address, phone number, and postal address
• Date of birth and identification documents
• Financial information including income, net worth, and trading experience
• Bank account and payment card details
• Employment information and source of funds

Technical Information

• IP address, browser type, and operating system
• Website usage data and cookies
• Trading activity and transaction history
• Device information and geolocation data

3. How We Use Your Information

• To provide and maintain our trading services
• To verify your identity and comply with KYC/AML requirements
• To process transactions and manage your account
• To communicate with you about your account and our services
• To detect and prevent fraud, money laundering, and other illegal activities
• To comply with legal and regulatory obligations
• To improve our website and services
• To send marketing communications (with your consent)

4. Legal Basis for Processing

5. Data Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: FCA, Financial Intelligence Units, and other regulatory bodies
• Service Providers: Payment processors, KYC providers, IT services, and other third parties
• Legal Requirements: Courts, law enforcement, and other authorities when legally required
• Business Partners: Liquidity providers and other financial institutions for trade execution

6. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under applicable data protection laws.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Generally, we retain account information for 7 years after account closure as required by financial regulations.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion (subject to legal requirements)
• Restrict or object to processing
• Data portability
• Withdraw consent where applicable
• Lodge a complaint with supervisory authorities

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. For detailed information, please see our Cookie Policy.

10. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

12. Contact Information